00350nam a2200121 a 450000500170000002000180001708200180003510000190005324500860007226000270015830000260018570000170021120251203111745.0 a9788126514397 a658.4058bBRO aBrown, Douglas aBlack book of outsourcingbhow to manage the changes,challenges,and opportunities aNew DelhibWileyc2010 axiv, 306p.c24cm.bPB aWilson Scott