Shanker, Ravi <br/><br/>
Services marketing  the indian perspective 

 - New Delhi  Excel  2002-R2010 
 - xvi,656p.  PB  24cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8174462678 
<br/><br/><label>Dewey Class. No.: </label>658.8  / SHA