Crandall, William Rick _ Parnell, John A. Spillan, John E. Crisis management leading in the new strategy landscape - 2nd ed. - New Delhi Sage 2014 - xix, 356p. PB 22cm. ISBN: 9781412991681 Subjects--Personal Names: _ Subjects--Uniform Titles: Crisis management Dewey Class. No.: 658.4056 / CRA