00297nam a2200121 a 450000500170000002000150001708200200003210000260005224500380007825000110011626000310012730000170015820251202164207.0  a0133322963  a658.45,bD, lor  aLord William, Jackson  aFunctional business communication  a3rd ed  aDelhibPrentice-Hallc1983  ax,611p, 23cm