00000nam a2200000 a 4500 20251219155823.0 9781944659820 658.8 WIR Wirtz, Jochen Lovelock, Christopher Services marketing people technology strategy 9th ed. Chennai World Scientific 2022 xvii, 665p, 26cm. PB _ Service marketing _ _ _ 225716 310368 310368 0 0 0 0 PU PU 2022-03-24 1356.00 0 658.8 WIR 225716 BK