@book{54032,
	author = {Pareek, Udai},
	title = {Conflict and collaboration in organisations},
	publisher = {Oxford & IBH.},
	year = {1992},
	address = {Delhi},
	edition = {2nd ed.},
	note = {Book lost & 3 times cost (Rs 149 x 3 = 447) recovered vide challan No.3740 dated 05.12.19}
}