TY  - BOOK
AU  - Krey, Isabelle A.
AU  - Metzler, Bernadette V.
TI  - Principles and techniques of effective business communication
U1  - 658.45 
PY  - 1986///
CY  - New York
PB  - Harcourt Brace Jovanovich
KW  - Business communication
KW  - Communication
ER  -