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Business Process Outsourcing (BPO)  Concept, Current Trends, Management, Future Challenges 

 - New Delhi  Deep & Deep Publications  2004 
 - xix,308p.  24 cm. HB 
<br/><br/><label>ISBN: </label>8176295558 
<br/><br/><label>Dewey Class. No.: </label>658.4  / BUS