00381nam a2200121 a 450000500170000002000150001708200150003210000060004711000400005324500950009326000460018830000250023420251203110548.0  a8176295558  a658.4bBUS  d_  aNakkiran, S., and Franklin, D.John.  aBusiness Process Outsourcing (BPO)bConcept, Current Trends, Management, Future Challenges  aNew DelhibDeep & Deep Publicationsc2004  axix,308p.c24 cm. HB